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“A world of diamonds, crafted around you.”
Last updated: September 2026. How HIVA Diamond collects, uses, and safeguards your inquiry information.
When you browse our inventory, save diamonds to your wishlist, or submit inquiries via our WhatsApp-integrated lead forms, we collect information you voluntarily provide. This includes your name, phone number, email address, inquiry purpose, and specific diamond preferences.
Your contact details are strictly utilized to coordinate diamond viewings, provide wholesale price quotes, generate WhatsApp inquiry messages, and fulfill custom jewelry design requests. We never sell or share your personal data with third-party telemarketers or external advertisers.
HIVA Diamond operates a WhatsApp-first customer assistance platform. By initiating an inquiry through our website, you consent to communicating with our authorized diamond representatives via WhatsApp for commercial discussions, certificate verification, and order logistics.
We implement industry-standard encryption and security protocols to safeguard your submitted lead data. Local browser preferences (such as cart and wishlist items) are stored locally on your device via HTML5 LocalStorage.
If you have any questions regarding this Privacy Policy or wish to have your inquiry information updated or removed, please email us at info@hivadiamond.com or contact us via WhatsApp at +91 74052 0122.